The rule of thumb for good customer service is the customer is always right. Ok I am going to give this to you from two stand points:
Your the customer: Ok the girl at the counter is talking to her friends while your standing there. She then turns to you and say "yes can I help you'.....before you get a chance to say anything she bust out laughing and says "boy you stupid'. Ok so you cut her off and tell her what you want. She sighs a heavy sigh and then says "can you repeat it"...... you do. She says just a minute walks away finish her conversation and then comes back and say "sorry we don't have that". Well that's pretty much it so you snap, explain to her that she should get use to making minimum wage because with this type of attitude that's pretty much all she'll ever make. And because your really pissed you begin to explain to her that split ends do not qualify as long hair and painting her nails electric blue is not cute cause that's the color of the uniform shirt. Are you wrong or is she?
Your the customer service person: A person calls and says "how much is your apartments?" You say "$900 a month". They say oh it's $900 a month? You answer AGAIN. They say "what does that include?" You say water they say "oh that includes the water?" sigh You answer AGAIN. They say "what are your requirements" you say "we do a criminal and credit background check." They repeat what you say and say "oh so that's what you do?" sigh sigh. They say "what are you looking for on credit"? Now common sense to me says your looking to see how a person pays their bills because that's all credit is for but you have to answer with a smile. Finally they say "ahhh well do you have to be working cause I've been calling around for 2 hours and everywhere I call they want you to have a job". So you snap and say "well actually yes but for the time you have spent calling around apartment communities you could have went job hunting. Or maybe since you obviously like talking on the phone you could get a telemarketing job. As a matter of fact since you like to repeat what someone says you should apply for a mocking bird gig damn it." Are you wrong or is she?
Just Curious
Vent: Ok for real... I know Whitney Houston had her problems in the past with drugs but there are lots of people who have had habits and we still supported them. Even in WH highest days she still remained a lady and a diva. How many of you have relatives that have used drugs? Did you not still invite them to the family reunion? Did they not be put on paper products for Thanksgiving? People purchase Whitney's new cd don't download it. She is and always will be the #3 Diva... behind Pattie and Aretha.
Tuesday, September 1, 2009
Saturday, August 8, 2009
Friends How many of us have them or GROW THE HELL UP!!!
What is your take on friendship? I'll give you a second to think about it.....................
Well mine is this. I prefer to hang around people with like thoughts, interest, and hobbies. I do not believe opposites attract. I enjoy laughing why would I want to be around a serious person, I like to read why would I want to be around someone that doesn't, I enjoy current events why would I be around someone that never watches the news or read the newspaper. I am not a slut so why associate myself with a slut. What would we have in common to talk about. NOTHING. I adore travel why be around someone who has never left the area. I eat at nice restaurants why be around someone that feels eating out is a waste of money.
Basically my point is what would we have to talk about. We would be on separate sides of the spectrum. Now I'm not saying you can't be associates but I am saying we can't be friends.
An associates is someone that I know and I am cordial to on a as needed basis. I respect them just because they are human.
A friend to me is someone that you can have good conversation with.... laugh with and enjoy life's simple pleasures.
A super close friend is all of the above in addition to I can share very personal information about myself and my life and know that the person will not judge me but try and help me as much as possible. They genuinely have my best interest at heart.
You know which one you are.
Vent: Who or why at our age goes backwards? I know a person that is willing to settle just for the sake of saying she has a man. WTF that is crazy to me. Is it that serious? Ok look at it like this. What do you have to offer someone, what signal are you sending, what is your expectation. If you can truthfully answer those questions and change the behavior if need be do you really have to go backwards to an old FLING? You would be able to move forward and get a brand new man with your brand new attitude. Jeeeezzzzz
Well mine is this. I prefer to hang around people with like thoughts, interest, and hobbies. I do not believe opposites attract. I enjoy laughing why would I want to be around a serious person, I like to read why would I want to be around someone that doesn't, I enjoy current events why would I be around someone that never watches the news or read the newspaper. I am not a slut so why associate myself with a slut. What would we have in common to talk about. NOTHING. I adore travel why be around someone who has never left the area. I eat at nice restaurants why be around someone that feels eating out is a waste of money.
Basically my point is what would we have to talk about. We would be on separate sides of the spectrum. Now I'm not saying you can't be associates but I am saying we can't be friends.
An associates is someone that I know and I am cordial to on a as needed basis. I respect them just because they are human.
A friend to me is someone that you can have good conversation with.... laugh with and enjoy life's simple pleasures.
A super close friend is all of the above in addition to I can share very personal information about myself and my life and know that the person will not judge me but try and help me as much as possible. They genuinely have my best interest at heart.
You know which one you are.
Vent: Who or why at our age goes backwards? I know a person that is willing to settle just for the sake of saying she has a man. WTF that is crazy to me. Is it that serious? Ok look at it like this. What do you have to offer someone, what signal are you sending, what is your expectation. If you can truthfully answer those questions and change the behavior if need be do you really have to go backwards to an old FLING? You would be able to move forward and get a brand new man with your brand new attitude. Jeeeezzzzz
Thursday, August 6, 2009
Has My Job lost their mind or Stuck like Chuck
Wow... I didn't realize that it has been over a month since I lasted posted. I'm sorry people. I am so sure you have not be able to keep up.
Well to bring you up to speed..... I just found out my job said that I am doing such a wonderful job that they don't want to move me to another property. Like really are you serious. Just to make sure that I am clear. You think I am doing a great job and that I have brought the property around but you don't want me to move to another property and do the same because your worried that the property I am at may go down...... Wouldn't the new manager just have to keep up the work?
Hummmmmmm. Ok so I gave you the impression that I am slow and stupid and I am going to settle for that. Well just for the record NNNNOOOOTTTTTT. So it's time to make something happen right. I mean I refuse because I live in the south to be shucking and jiving. I mean do I favor a woman who would wear and Aunjie Mamma scarf and sing old sprituals while shucking corn. Nope. Watch how I put this together people.
Vent: I really hate the the media didn't do a better job of getting the word out that slavery is over. I mean it's been like over 150 years since we'ze been free. I think I will stand at the top of the tallest building and yell it out so that people will know we live in an equal opprunity country.
Well to bring you up to speed..... I just found out my job said that I am doing such a wonderful job that they don't want to move me to another property. Like really are you serious. Just to make sure that I am clear. You think I am doing a great job and that I have brought the property around but you don't want me to move to another property and do the same because your worried that the property I am at may go down...... Wouldn't the new manager just have to keep up the work?
Hummmmmmm. Ok so I gave you the impression that I am slow and stupid and I am going to settle for that. Well just for the record NNNNOOOOTTTTTT. So it's time to make something happen right. I mean I refuse because I live in the south to be shucking and jiving. I mean do I favor a woman who would wear and Aunjie Mamma scarf and sing old sprituals while shucking corn. Nope. Watch how I put this together people.
Vent: I really hate the the media didn't do a better job of getting the word out that slavery is over. I mean it's been like over 150 years since we'ze been free. I think I will stand at the top of the tallest building and yell it out so that people will know we live in an equal opprunity country.
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