The rule of thumb for good customer service is the customer is always right. Ok I am going to give this to you from two stand points:
Your the customer: Ok the girl at the counter is talking to her friends while your standing there. She then turns to you and say "yes can I help you'.....before you get a chance to say anything she bust out laughing and says "boy you stupid'. Ok so you cut her off and tell her what you want. She sighs a heavy sigh and then says "can you repeat it"...... you do. She says just a minute walks away finish her conversation and then comes back and say "sorry we don't have that". Well that's pretty much it so you snap, explain to her that she should get use to making minimum wage because with this type of attitude that's pretty much all she'll ever make. And because your really pissed you begin to explain to her that split ends do not qualify as long hair and painting her nails electric blue is not cute cause that's the color of the uniform shirt. Are you wrong or is she?
Your the customer service person: A person calls and says "how much is your apartments?" You say "$900 a month". They say oh it's $900 a month? You answer AGAIN. They say "what does that include?" You say water they say "oh that includes the water?" sigh You answer AGAIN. They say "what are your requirements" you say "we do a criminal and credit background check." They repeat what you say and say "oh so that's what you do?" sigh sigh. They say "what are you looking for on credit"? Now common sense to me says your looking to see how a person pays their bills because that's all credit is for but you have to answer with a smile. Finally they say "ahhh well do you have to be working cause I've been calling around for 2 hours and everywhere I call they want you to have a job". So you snap and say "well actually yes but for the time you have spent calling around apartment communities you could have went job hunting. Or maybe since you obviously like talking on the phone you could get a telemarketing job. As a matter of fact since you like to repeat what someone says you should apply for a mocking bird gig damn it." Are you wrong or is she?
Just Curious
Vent: Ok for real... I know Whitney Houston had her problems in the past with drugs but there are lots of people who have had habits and we still supported them. Even in WH highest days she still remained a lady and a diva. How many of you have relatives that have used drugs? Did you not still invite them to the family reunion? Did they not be put on paper products for Thanksgiving? People purchase Whitney's new cd don't download it. She is and always will be the #3 Diva... behind Pattie and Aretha.
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Great points but, I would have been gone from the store and the girl on the phone who she gonna tell if they would have hung up on her nonworking,pete and repete, bad credit or no credit at all a**......We love Whitney
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